Solutions Architect – Dynamics 365

Candidate Description

With over two decades of experience spanning telecommunications, healthcare and consulting sectors, this seasoned Solutions Architect excels at delivering enterprise-grade CRM and OSS/BSS transformations. Adept at guiding Microsoft Dynamics 365 Customer Engagement and Power Platform programmes, they combine deep integration expertise with a strong grasp of data architecture and process automation to drive measurable operational improvements.

Their technical acumen is demonstrated through hands-on leadership of large-scale Azure and Azure Logic Apps integrations, master data management initiatives, and full-stack solution designs. Significant accomplishments include leading a major deployment for a prominent client—integrated with SAP CRM—resulting in over 10 FTE savings, and steering multiple inventory releases for a technology company with contract values surpassing AUD 30 M. Proven in agile and SDLC-driven environments, they consistently deliver robust architectures, comprehensive data-migration strategies, and seamless system interoperability.

Combining strategic insight with mentoring capabilities, this professional has guided cross-functional teams of up to 80 specialists, cultivated strong stakeholder relationships, and crafted winning responses to global tenders. Their adaptable leadership style, coupled with a relentless focus on aligning technology with business goals, positions them as a high-impact architect able to accelerate digital transformation and realise long-term value for organisations.