Solution Architect (Power Platform & Dynamics 365)

Candidate Description

Specialising in Dynamics 365 and Power Platform architecture, the candidate brings 19+ years of technology experience and 12+ years delivering Dynamics 365 Customer Engagement implementations. Their expertise spans Sales, Customer Service, Marketing, Field Service and Project Service Automation, supported by experience with Dynamics 365 Finance & Operations and Business Central. They combine solution architecture with hands-on configuration, customisation, integration and delivery capabilities. Their career includes engagements with a Nonprofit Organization, a Media Company, a Food Company, a Technology Consulting Firm and a Transportation Authority. Experience across not-for-profit, media, organic food, government, healthcare, financial services and transportation environments supports an adaptable, business-focused approach. An MBA in Information Technology complements their analytical skills and understanding of operational improvement.

Integrated Microsoft business applications and Azure services form the core of their technical delivery experience. They work with Power Apps, Power Automate, Common Data Service/Dataverse, Common Data Model, Azure Logic Apps, Function Apps, VNet integration, Azure Data Factory, Azure Data Lake, Azure SQL data warehousing and Power BI. For a Nonprofit Organization, they redesigned the CRM data schema, replaced ADX portal technology with The Portal Connector/Sitefinity and upgraded Microsoft Navision 2016 to Business Central Online. For a Media Company, they assessed solution architecture and application lifecycle management across multiple environments, contributed to Azure AD implementation and supported user migration from Google Suite. Their broader toolkit includes C#/.NET, SQL Server Reporting Services, Business Objects, Crystal Reports, SAP BW, WhereScape RED, SharePoint and Visio. They bring structured delivery practices through Azure DevOps, architecture governance, functional documentation, user stories, integration testing, PRINCE2, ITIL and Six Sigma.

Leadership experience extends from solution architecture and lead consulting to software development management, business analysis and operational team management. They mentor consultants in analysis, configuration, customisation and development, while collaborating with architecture, information security, stakeholder and external implementation teams. With a Technology Consulting Firm, they led Field Services and Project Service Automation implementations and developed Power Platform applications and custom connectors. Earlier roles established a strong foundation in banking process improvement, workforce management and management information systems. Recognition includes consecutive customer-feedback-based Most Valuable Professional awards with a Technology Consulting Firm, appreciation letters from a Commercial Bank, an International Bank's Best Leader award for 2007, and Employee Excellence and Special Achievement awards from a Technology Company. They offer employers a combination of Microsoft platform expertise, cross-sector delivery experience and collaborative leadership to support integrated, maintainable business solutions.