Senior Technical Consultant – D365

Candidate Description

With over nine years steering Microsoft Dynamics 365 Customer Engagement initiatives, this professional drives complex digital transformations through deep technical insight and a passion for solution design. Their experience spans on-premise and cloud implementations, enriched by hands-on mastery of Power Apps, Power Portals, and Azure integration services. Adept at collaborating across healthcare, mining, retail, and pharmaceutical sectors, they consistently translate business challenges into scalable, maintainable CRM solutions.

Adept at architecting end-to-end platforms, they have designed robust API layers, executed large-scale data migrations, and embedded CI/CD pipelines leveraging Azure DevOps and Git-based workflows. Key achievements include leading a Consulting Firm's delivery of two mission-critical, highly customised Dynamics 365 programmes—one for a national healthcare provider and another for a major mining enterprise—and engineering an Azure Service Bus integration for a Regulatory Body that enabled secure, real-time portal communications. Their technical repertoire encompasses .NET, C#, JavaScript, SSRS reporting, and rigorous testing frameworks within Agile environments.

Beyond technical delivery, they provide mentorship to junior team members, craft comprehensive documentation, and foster stakeholder confidence through clear communication and dependable execution. This combination of leadership, adaptability, and cross-industry expertise positions them as a valuable asset for organisations seeking to maximise the return on Microsoft Dynamics 365 and Power Platform investments.