Senior Retail Project Manager – D365 FinOps

Candidate Description

Driving digital transformation within the retail sector, this Senior Retail Project Manager draws on deep expertise in Microsoft Dynamics 365 Finance & Operations and Dynamics 365 Customer Engagement to deliver business-critical change. Based in Melbourne and holding Australian citizenship, they blend strategic oversight with hands-on delivery across programme lifecycles, underpinned by certification-aligned knowledge of Agile, PRINCE II and Waterfall methodologies. Their background encompasses steering end-to-end technology initiatives for organisations such as a Major Retailer, ensuring alignment between technical solutions and commercial objectives.

Their technical acumen is demonstrated through the management of Dynamics 365 FinOps implementations, where they coordinate cross-functional teams, manage complex stakeholder landscapes and safeguard scope, budget and schedule. Adept at leveraging Agile frameworks, they streamline release cycles, foster iterative delivery and champion continuous improvement across configuration, data migration and integration workstreams. Experience with governance models enables them to establish robust controls, ensuring compliance with quality standards and organisational policies while maximising solution value.

Having progressed into Program Director and Program Manager capacities, they cultivate collaborative environments that nurture high-performing teams, mentor emerging talent and drive knowledge sharing. Their leadership style balances strategic vision with pragmatic execution, empowering stakeholders to embrace change and realise measurable benefits. This combination of technical depth, methodological rigour and proven leadership positions them to add immediate value to enterprises seeking to optimise Microsoft-centric transformation programmes.