Senior Project/Programme Manager – Microsoft BizApps

Candidate Description

With over seventeen years steering enterprise-scale digital transformations, this programme leadership professional excels in orchestrating Dynamics 365 ERP and CRM initiatives across public, private and non-profit sectors. They leverage deep knowledge of Finance & Operations, Customer Engagement and the Power Platform to unify processes, automate workflows and deliver data-driven insights for organisations such as a Major Retailer, a Technology Provider, a Utility Provider and a Non-Profit Organization. Adept at both Agile and Waterfall, they comfortably navigate complex stakeholder landscapes while mentoring multi-disciplinary teams.

Demonstrating technical breadth, they have overseen multimillion-dollar rollouts featuring advanced modules including General Ledger, Procurement & Sourcing, Field Services, Landed Cost and Master Planning. Their portfolio spans integrations with external platforms (e.g., a Financial Data Provider), large-scale data migrations, and the deployment of Power Apps, Power Automate and Power BI for real-time analytics. By instituting rigorous governance, risk management and change-control, they repeatedly keep programmes on schedule and within budget while safeguarding quality and compliance.

Combining strategic vision with hands-on delivery, this individual fosters collaborative high-performance cultures, guiding teams of 30+ resources and uplifting capability through coaching and mentoring. Their adaptable leadership style has enabled decisive success across utilities, healthcare, manufacturing and non-profit environments, ensuring sustained value long after go-live. Clients and employers benefit from a rare blend of commercial acumen, technical depth and unwavering commitment to stakeholder satisfaction.