Senior ERP & Retail Project Manager

Candidate Description

A seasoned Senior Project Manager and ERP/Retail transformation specialist with over 15 years of experience steering large-scale technology programmes across retail, telecommunications and professional-services environments. This professional combines deep expertise in Microsoft Dynamics 365, a Financial Software and Salesforce platforms with a proven ability to architect PMO frameworks that enhance governance, transparency and delivery predictability. Their breadth spans finance, HR, CRM and POS implementations, underpinned by PRINCE II and SAFe certifications.

Technically adept, they have driven complex data-governance, change-management and digital-transformation initiatives, leveraging Agile, Azure DevOps and hybrid delivery models. At a Technology Company, they instituted a company-wide change-request process and led a data-retention compliance programme, while at a Jewellery Retailer they delivered a $7 M Microsoft AX Retail POS rollout and a $1 M Dynamics CRM implementation. Their portfolio also includes orchestrating a Financial Software financials and an HR Payroll System deployments for a Healthcare Provider and guiding eCommerce platform replacements at a Furniture Retailer.

Recognised for leadership and stakeholder engagement, they build high-performing cross-functional teams, mentor project managers and foster collaborative vendor relationships. Adaptable across industries and organisational cultures, they consistently translate strategic objectives into actionable roadmaps that yield measurable business value. Their combination of hands-on technical insight, structured methodologies and people-centric leadership positions them as a catalyst for successful enterprise transformation.