Senior Project Manager – Dynamics 365

Candidate Description

A seasoned Senior Project Manager and Scrum Master with over 18 years of experience orchestrating complex CRM, ERP and digital-transformation programmes across sectors such as agriculture, telecommunications, life sciences and government. Specialist in Dynamics 365 Finance & Operations and Customer Engagement, a Major CRM Platform, Power Platform and a Cloud Service, they combine deep platform knowledge with solid finance-module expertise (GL, AP/AR, Budgeting, Procurement). Their analytical approach and stakeholder-centric mindset enable successful delivery of multi-million-dollar initiatives for organisations including a Technology Provider, a Consulting Firm and a Satellite Communications Company.

Demonstrating robust technical acumen, this professional has executed end-to-end upgrades, data-migration strategies and cloud integrations leveraging cloud services, integration platforms, cloud services and CI/CD pipelines. Achievements include leading Ireland’s €7 million national vaccine-registration CRM implementation, implementing Dynamics 365 F&O finance modules within tight timelines, and cutting deployment errors by 25% through DevOps automation. Adept at Agile, SAFe, Scrum and PRINCE2 methodologies, they produce comprehensive FDD/TDD artefacts, manage RAID logs and coach teams on story slicing, estimation and continuous improvement.

As a collaborative leader, they have mentored scrum masters, product owners and cross-functional delivery teams while coordinating multi-vendor ecosystems and ensuring GDPR, security and organisational-change compliance. Their adaptability across consulting, not-for-profit, utilities and life-science domains underscores their versatility. By combining strategic vision with hands-on project governance, they consistently deliver value, drive stakeholder satisfaction and enable sustainable digital transformation for clients worldwide.