Senior Project Manager – Dynamics 365 FO & CE

Candidate Description

With over 15 years steering complex digital initiatives across consulting, insurance, healthcare and technology sectors, this program manager excels in orchestrating Microsoft Dynamics 365 transformations and enterprise application rollouts. They combine deep expertise in Agile, Scrum and lean delivery with a strong grounding in SAP, Salesforce and Business Intelligence platforms. Experience spans diverse environments, from global consultancies such as a Consulting Firm and a Technology Company to sector-specific organisations including an Insurance Provider and a Healthcare Organization.

Their technical acumen is demonstrated through hands-on leadership of end-to-end Dynamics 365 Finance & Operations and Customer Engagement implementations, SAP ERP enhancement programmes and data-analytics enablement projects. Adept at stakeholder management, risk mitigation and budget control, they have delivered large-scale system consolidations, introduced automated deployment pipelines and embedded metrics-driven Agile governance to improve predictability and quality. Key achievements include guiding a multi-million-dollar Dynamics 365 rollout within a Consulting Firm's client portfolio and launching real-time BI dashboards under a Financial Institution's Legacy Simplification initiative.

A collaborative leader and mentor, they foster self-organising teams and champion continuous improvement cultures. Comfortable navigating complex, multi-vendor landscapes and highly regulated domains, this professional adds value through strategic vision, disciplined execution and a commitment to user-centric change management. Their blend of technical breadth, business acumen and proven delivery leadership positions them as a versatile asset for organisations seeking to drive sustained digital transformation.