Senior Program Manager – Dynamics 365 CE

Candidate Description

With over a decade of experience guiding enterprise clients through digital transformation, this professional excels in architecting and delivering Technology Provider Dynamics 365 solutions across health, banking, government, retail and not-for-profit sectors. They couple deep platform knowledge—spanning Dynamics 365 Customer Engagement, Finance & Operations, Power Platform and Azure—with strong programme-management capability, ensuring projects align to strategic objectives while remaining technically robust.

Their technical acumen is demonstrated through successful leadership of complex initiatives that involve customisations, integrations, and large-scale data migrations using Azure services and best practices. Adept at Agile and PRINCE II methodologies, they have overseen solution architecture, fit-gap assessments, estimation, and governance for multi-workload deployments, frequently collaborating with Technology Provider product teams to shape enhancements such as the Nonprofit Fundraising & Engagement accelerator.

Complementing their hands-on expertise, they foster high-performing teams and mentor consultants, driving quality and knowledge sharing within Centres of Excellence at organisations like a Technology Provider and a Consulting Firm. Their blend of strategic vision, stakeholder management and technical leadership positions them as a valuable asset for enterprises seeking to maximise return on Technology Provider technology investments.