Senior Microsoft Dynamics Functional Consultant

Candidate Description

With a proven record as a Senior Microsoft Dynamics Functional Consultant, this professional brings extensive experience delivering end-to-end CRM and Power Platform solutions across Government, healthcare, construction and education sectors. They are adept at guiding organisations such as a Technology Provider, a Government Agency and a Government Department through complex digital transformations, leveraging deep expertise in Dynamics 365 Customer Service, Field Service, Sales and the wider Power Platform suite. Their analytical mindset, combined with strong stakeholder engagement skills, enables them to translate diverse business requirements into scalable cloud solutions.

Adept at Azure Logic Apps integrations, Power Automate workflow design and data migration planning, they have led full SDLC deliveries encompassing requirements workshops, user story creation, solution configuration, testing strategies and change management. Key achievements include decommissioning legacy SharePoint and spreadsheet systems at a Government Agency, implementing enterprise-grade Dynamics 365 modules for multiple clients, and automating donation workflows for a Non-Profit Organization using Power Platform components. Their technical toolkit spans Azure, SharePoint Online, Salesforce, Azure DevOps and Agile methodologies, underpinned by PL-600 Solution Architect and multiple Dynamics 365 certifications.

Combining leadership and mentorship, they actively contribute to a Technology Provider's Functional Consultant Community of Practice, coaching junior consultants towards certification and best-practice delivery standards. Comfortable operating in cross-functional teams and engaging C-level stakeholders, they adapt quickly to new domains and regulatory environments. Organisations value their blend of strategic thinking, hands-on configuration skills and commitment to quality, which consistently translates into streamlined processes, user adoption and long-term platform sustainability.