Senior Dynamics 365 Technical Consultant

Candidate Description

A seasoned Dynamics 365 and Power Platform specialist with over 15 years of experience, this professional combines deep technical expertise with proven consultancy skills to deliver complex CRM and low-code solutions. Having worked across financial services, insurance, government and member-services sectors, they bring a broad understanding of customer-centric processes, data migration and enterprise integrations.

Demonstrated proficiency spans advanced configuration and custom development in Dynamics 365 Customer Engagement, model-driven and canvas Power Apps, Azure Logic Apps, Service Bus, Azure Functions and CI/CD pipelines in Azure DevOps. Notable achievements include leading a Member Services Organization’s migration from on-premises CRM to Dynamics 365 online, architecting multi-channel banking integrations for a Major Bank and streamlining field-service operations through bespoke Power Apps. Their work regularly encompasses plugin development, SSIS-based data migration, SSRS reporting and the creation of reusable integration frameworks.

An adaptable leader and mentor, they have guided cross-functional teams through Agile and Scrum delivery cycles, producing high-quality technical artefacts and fostering stakeholder engagement at every stage. Their blend of solution architecture, hands-on development and collaborative leadership positions them as a valuable asset for organizations seeking to maximise their Microsoft ecosystem investments.