Senior Functional Consultant (Dynamics 365 & Power Platform)

Candidate Description

With a solid decade delivering Microsoft-centric business solutions, this professional combines deep Dynamics 365 expertise with a strong background in project management and business analysis. They have navigated diverse sectors—including financial services, manufacturing, education and government—leveraging Customer Engagement, Business Central and the broader Power Platform to drive digital transformation and user adoption. Fluent in four languages and backed by master’s-level education, they excel at bridging technical and business domains while fostering collaborative stakeholder relationships.

Adept at solution architecture and functional consulting, they have spearheaded over 30 end-to-end implementations, designing scalable configurations, integrations and data-migration strategies. Proficiency spans requirements workshops, Agile delivery, ITIL service management and advanced customisation of Dynamics 365 modules such as Sales, Customer Service, Field Service and PSA. Career highlights include reducing configuration effort by 30% through reusable Power Automate templates at a Consulting Firm and winning first place at the ‘Hacking 4 Humanity’ Social Innovation Hackathon for an impactful Power Platform solution.

Demonstrating leadership and mentorship, this individual guides multidisciplinary teams, develops best-practice playbooks and champions continuous improvement initiatives. Their adaptability across consulting firms, Microsoft partners and in-house transformation programmes underscores a versatile skill set suited to complex, high-stake engagements. Forward-thinking and client-focused, they consistently translate technology capabilities into measurable business outcomes, making them a valuable asset for organisations seeking to maximise return on their Microsoft ecosystem investments.