Senior Functional Business Analyst

Candidate Description

A seasoned Microsoft Dynamics specialist with over 25 years of ERP implementation experience, this professional has excelled across Finance, Supply Chain and Rental domains for organisations such as a Major Retailer, an Aged Care Provider and a Government Department. Adept at navigating complex stakeholder landscapes, they combine deep product knowledge of Microsoft Dynamics 365 Finance & Operations, Dynamics AX, Business Central and SharePoint with a strong foundation in business process re-engineering and requirements analysis. Their bilingual capabilities and PRINCE2 grounding further enhance engagement effectiveness in multicultural, multi-disciplinary settings.

Demonstrating robust technical acumen, they have delivered full-cycle implementations encompassing module configuration, data warehousing on MSSQL, integrations, reporting with Management Reporter and QlikSense, and large-scale user adoption programmes. Key achievements include guiding a Major Retailer through a multi-year supply-chain optimisation on Dynamics 365 FinOps, orchestrating a successful migration from Dynamics AX 2012 to Dynamics 365 FinOps for a Government Department, and rolling out high-volume invoicing automation for a Healthcare Provider. Their experience spans UAT leadership, documentation, training, and governance, blending PRINCE2 structure with Agile delivery where advantageous.

As a director, project manager and senior business analyst, they have mentored cross-functional teams, fostered collaborative cultures and driven continuous improvement. Their adaptability is evidenced by successful projects across mining, aged-care, healthcare, government and consulting sectors. By coupling strategic insight with hands-on configuration expertise, they consistently deliver scalable solutions that enhance operational efficiency, financial transparency and data-driven decision making for clients.