Senior Functional Analyst – Dynamics 365 & Copilot / O365

Candidate Description

With over 15 years of progressive experience across mining, construction, telecommunications, and software sectors, this professional specialises in Microsoft ecosystems, notably Dynamics 365, Power Platform, and Azure. They combine deep technical mastery with a business-focused mindset, translating complex requirements into scalable solutions that optimise collaboration and data integrity. Adept at working globally, they have guided stakeholders at a Major Mining Company, a Construction Firm, a Satellite Communications Company, and other organisations through digital transformation initiatives.

Their technical acumen is demonstrated through advanced proficiency in SQL Server optimisation, Azure Integration Services, Dynamics 365 Customer Engagement customisation, and Power Platform architecture. Leveraging skills in .NET, RESTful APIs, SSIS, and Power BI, they have delivered enterprise-grade integrations, data warehouses, and reporting frameworks. Key achievements include orchestrating a Major Mining Company's OneDrive KFM migration with Power BI insights, upgrading a Construction Firm's SQL estate to 2017, and streamlining Dynamics workflows into Power Automate, all executed within Agile and ITIL-governed environments.

Combining leadership and hands-on delivery, they mentor cross-functional teams, drive change management, and champion user adoption through targeted training. Their ability to bridge technical detail with strategic objectives ensures resilient, future-ready solutions, making them a valuable asset for organisations seeking to maximise the Microsoft cloud stack for operational excellence.