Senior Dynamics 365 FinOps Finance Lead / Support Manager

Candidate Description

With over two decades navigating finance, consulting and technology domains, this seasoned Solution Architect excels in Microsoft Dynamics 365 Finance & Operations and SAP landscapes. They blend deep functional finance expertise with cross-regional programme leadership, having stewarded ERP implementations, upgrades and complex support engagements for organisations such as a Technology Company, Microsoft, a Technology Provider and a Financial Institution. Adept communication and stakeholder-management skills underpin a career dedicated to optimising ROI and delivering resilient business solutions.

Their technical acumen is demonstrated through robust experience with Dynamics 365 FinOps, Dynamics AX, SAP ECC6.0 and Azure, encompassing configuration, data-migration strategy, localisation, integration and reporting. The professional has spearheaded impact analyses, ISV validations and training initiatives, authored high-impact white papers for Microsoft s global knowledge base, and consistently met stringent SLAs while maintaining high customer-satisfaction indices. Notable achievements include orchestrating a zero-defect D365 upgrade for a multinational waste-management enterprise and sustaining best-in-class CSAT scores across the APAC region during tenure at Microsoft.

Combining strategic vision with hands-on execution, they lead distributed teams, mentor consultants and collaborate effectively with C-suite stakeholders, product groups and partners. Versatility across consulting, professional services, manufacturing, utilities, telecommunications and financial-services sectors demonstrates adaptability to diverse business challenges. This individual offers a compelling value proposition as a finance-domain ERP specialist who drives digital transformation, strengthens operational resilience and unlocks lasting value for clients and employers alike.