Senior Dynamics 365 CE Support Manager / Functional Lead

Current Job Type

  • Contract

Salary / Rate

  • $900 Day

Notice Period

  • 2 Weeks

Location

  • Melbourne

Status

  • Australian Citizen

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Candidate Description


With a robust 15+ years of experience in various versions of Dynamics CRM, this Solution Architect/Techno-Functional Consultant demonstrates a deep understanding of architecting and Power Platform Consulting. Their breadth of work includes quick implementation of Dynamics 365, CRM performance improvement, downtime reduction, and streamlining of CRM applications integrations.

 

The candidate has an extensive track record of delivering architectural solutions across a broad spectrum of industries. Their accomplishments include designing process maps, troubleshooting problematic programs, and driving quick implementations from roadmap to Go-Live, spanning multiple continents and diverse clients.

 

On the technical side, they are proficient in tools such as Visual Studio 2022, JavaScript, Fetch XML & Plugins, Azure Web Jobs, Azure API, Azure Synapse, Canvas App, Power Automates, and SQL. Additionally, they are adept at various project management and document management tools and hold numerous certifications in Dynamics CRM. Their integration skills span various tools and platforms, demonstrating their versatility as a Solution Architect/Techno-Functional Consultant.


Products & Platform experience

Dynamics 365 Customer Engagement
Power Platform
SharePoint Online

Domain experience

Agile
Azure DevOps
ITIL
JIRA
SAFe
Case Management
Customer Service
Customer Voice
Field Services
Human Resources
Marketing
Sales
Services Management
API's
Dataverse Tables
Power Apps
Power Automate
Power Virtual Agents
CI/CD
JavaScript

Previous / Alternative positions

Platform Manager
Senior Functional Consultant
Support Consultant
Support Manager
Systems Analyst
Technical Business Analyst
Techno-Functional Consultant

Industry & Project experience

Agriculture
Healthcare
Manufacturing
Non-Profit
Utilities

Educations & Certifications

MB-200 Microsoft Power Platform + Dynamics 365 Core
MB-900 Microsoft Dynamics 365 Fundamentals
MB2-708 Microsoft Dynamics CRM Installation
BA - Computing

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Talent ID

3944593

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