Senior D365 CE Techno-Functional Consultant

Candidate Description

With over 15 years of experience in the Microsoft ecosystem, this professional has developed deep expertise in Dynamics 365 Customer Engagement, Power Platform, and Azure-based integrations. Adept at leading complex CRM transformations across public-sector and professional-services environments, they combine robust technical acumen with a consultative, client-focused mindset that drives successful outcomes.

Their technical repertoire spans advanced configuration, plugin development, portal implementation, and cloud integrations using C#, .NET, Azure and Office 365. Past engagements include delivering Dynamics CRM 2016 knowledge-management portals on Azure, integrating Oracle Policy Automation and Intelledox, and orchestrating end-to-end Agile projects tracked in JIRA and Confluence. Demonstrated achievements encompass implementing scalable government-grade solutions, mentoring development teams, and maintaining multiple Microsoft certifications.

Whether managing teams at Deloitte Digital or delivering hands-on solutions as a consultant, they bring a blend of leadership, technical depth and adaptability. Comfortable interfacing with stakeholders from requirements through to UAT, this individual consistently promotes best practices and knowledge sharing, ensuring each project maximises the value of the Microsoft technology stack and delivers measurable business benefits.