Senior D365 CE/CRM Functional Consultant

Candidate Description

With more than 17 years immersed in enterprise applications, this Dynamics 365 specialist melds deep solution-architecture expertise with a keen understanding of client business drivers. They have steered complex Microsoft platform programmes across Financial and Professional Services sectors, drawing on a solid command of Customer Engagement, Power Platform, SQL Server and the broader .NET ecosystem. Fluent in English, Arabic and conversational French, this professional combines technical depth with cultural fluency to deliver outcomes in diverse environments.

Technically, their portfolio spans end-to-end CRM implementations, intricate data migrations, bespoke integrations and performance optimisation. Adept with C#, ASP.NET, JavaScript and T-SQL, they craft resilient solutions while leveraging Agile and Scrum practices for rapid value delivery. Career highlights include architecting a 1,000-user Dynamics 365 rollout, guiding multiple on-premise-to-cloud migrations with minimal disruption and instituting DevOps pipelines that compressed release cycles.

Beyond hands-on delivery, they excel at mentoring teams, managing senior stakeholders and aligning technology roadmaps with organisational strategy. Their progression from engineer through solution architect to Associate Director underscores adaptability and leadership. Organisations benefit from their blend of strategic vision, technical mastery and a track record of translating complex requirements into sustainable Microsoft-centric solutions.