Senior Business Analyst

Candidate Description

With more than 12 years of dedicated experience in business analysis complemented by four years in software development, this professional excels at bridging the gap between business needs and technical solutions. They bring deep expertise in Microsoft Dynamics 365 Finance & Operations, Dynamics AX and the broader Power Platform, coupled with strong acumen across finance, procurement and aged-care domains. Adept at stakeholder engagement, they consistently deliver clear documentation, accurate estimations and actionable roadmaps within both Agile and Waterfall SDLC frameworks.

Adept at complex enterprise transformations, their technical acumen is demonstrated through successful delivery of ERP migrations, system integrations and process optimisations. Leveraging skills in Azure DevOps, ASP.Net, C#, PL/SQL and extensive testing practices, they have authored high-quality FDDs, SOPs and UAT artefacts while guiding development teams through build, release and configuration activities. Key achievements include leading a Financial Institution's Payment Processing Service initiative, streamlining a Non-Profit Organization's finance and procurement processes during the Dynamics 365 rollout and enhancing a Major Insurance Provider's policy administration with improved integrations.

Collaborative and outcome-focused, this individual has mentored cross-functional teams, facilitated knowledge transfer sessions and driven change-management activities to ensure smooth user adoption. Their versatility spans financial services, insurance, health and non-profit sectors, showcasing adaptability to varied business challenges. By combining strategic vision, detailed analysis and hands-on technical experience, they consistently contribute to operational efficiency, compliance and stakeholder satisfaction across large-scale, mission-critical projects.