Senior Business Analyst – SCM / WMS

Candidate Description

A versatile Senior Business Analyst with deep expertise in ERP and CRM platforms, this professional brings extensive experience guiding digital transformations across retail, healthcare, FMCG and agriculture sectors. They leverage a solid foundation in Dynamics 365, Odoo, NetSuite, SAP and Azure technologies, underpinned by strong analytical capabilities honed through a Master of Business Information Systems. Adept at stakeholder engagement, they consistently translate complex business needs into scalable, value-driven solutions.

Their technical acumen is demonstrated through the successful delivery of full-cycle ERP implementations, complex data migrations and robust reporting frameworks. Notable achievements include leading the Odoo ERP rollout for a retail furniture brand, automating billing-to-cash processes for a disability services provider via a healthcare management system and a cloud-based ERP, and driving multi-site digital-health fit-gap analysis for a healthcare alliance. Proficient with tools such as Azure DevOps, Power BI, an issue tracking tool and a diagramming tool, they excel in agile environments, producing detailed AS-IS/TO-BE documentation, orchestrating UAT, and ensuring effective governance and risk management.

Combining leadership, collaboration and continuous-improvement mindsets, this professional mentors cross-functional teams, facilitates engaging workshops and champions data-driven decision-making. Their ability to adapt across diverse industries and technologies positions them as a strategic partner who consistently delivers streamlined processes, enhanced operational efficiency and measurable business value.