Senior Business Analyst (ERP & CRM)

Candidate Description

Here is a Microsoft Dynamics 365 (ERP) Business Analyst, Senior ERP Consultant, and Support Manager who has made a name for themselves by being hardworking, passionate, and dedicated to delivering results. This professional is known for their ability to increase efficiency through technological, strategic, and analytical solutions. They have a knack for identifying and addressing potential issues, bridging the gap between various business departments, and paying extraordinary attention to detail.

This professional has a proven track record in analysing, evaluating, designing, and implementing comprehensive business solutions spanning various areas, including Finance, Accounting, Retail, Distribution, e-Commerce, Warehouse, Manufacturing, HR, Procurement, Payroll, and B2B. They're comfortable using tools like JIRA, Trello, MS Teams, and Confluence, and their skills include problem-solving, decision-making, managing stakeholders and vendors, and critical thinking.

They've made significant strides in their career as a Business Analyst and Consultant, demonstrating a capacity for quick learning, taking initiative, and accepting responsibility. Some notable achievements include leading the hands-on implementation of a new Asset Finance Origination system, authoring and implementing an EDI solution that increased company productivity fivefold, and turning challenging customer situations into reference accounts. This candidate's communication skills, ability to train staff for higher roles, and tendency to innovate solutions set them apart in their field.