Senior Business Analyst (ERP & CRM)

Current Job Type

  • Permanent

Salary / Rate

  • $150000 p/a

Notice Period

  • 4 Weeks


  • Sydney


  • Australian Citizen

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Candidate Description

Here is a Microsoft Dynamics 365 (ERP) Business Analyst, Senior ERP Consultant, and Support Manager who has made a name for themselves by being hardworking, passionate, and dedicated to delivering results. This professional is known for their ability to increase efficiency through technological, strategic, and analytical solutions. They have a knack for identifying and addressing potential issues, bridging the gap between various business departments, and paying extraordinary attention to detail.


This professional has a proven track record in analysing, evaluating, designing, and implementing comprehensive business solutions spanning various areas, including Finance, Accounting, Retail, Distribution, e-Commerce, Warehouse, Manufacturing, HR, Procurement, Payroll, and B2B. They're comfortable using tools like JIRA, Trello, MS Teams, and Confluence, and their skills include problem-solving, decision-making, managing stakeholders and vendors, and critical thinking.


They've made significant strides in their career as a Business Analyst and Consultant, demonstrating a capacity for quick learning, taking initiative, and accepting responsibility. Some notable achievements include leading the hands-on implementation of a new Asset Finance Origination system, authoring and implementing an EDI solution that increased company productivity fivefold, and turning challenging customer situations into reference accounts. This candidate's communication skills, ability to train staff for higher roles, and tendency to innovate solutions set them apart in their field.

Products & Platform experience

Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Finance & Operations
Dynamics NAV
Power Platform

Domain experience

Finance (Core)
Gap Analysis / Mapping
Inventory Management
Procurement & Sourcing
Requirement Gathering
Supply Chain
Testing - UAT
Power Automate

Previous / Alternative positions

Senior Business Analyst
Senior Functional Consultant
Support Manager
Systems Analyst
Technical Business Analyst

Industry & Project experience

Media & Entertainment
Microsoft Partner

Educations & Certifications

MB-900 Microsoft Dynamics 365 Fundamentals
MCPS: Microsoft Certified Professional
PL-900 Power Platform Fundamentals
BA - Business Administration & Management

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