Senior Business Analyst

Candidate Description

With over nine years of specialised experience in business analysis, change management, and process improvement, this professional skilfully navigates complex public-sector and consulting environments to deliver strategic frameworks and technology-enabled solutions. They bring deep expertise in mapping current-state processes, conducting gap analyses, and translating business needs into Dynamics 365 Business Central and other enterprise platforms, consistently driving operational efficiency and stakeholder alignment.

Adept at Business Process Mapping, BPMN, data-migration strategy, and stakeholder management, they have orchestrated large-scale organisational changes at a Consulting Firm, an Emergency Services Organization, and a Defence Organization. Their technical acumen is evident through the design of end-to-end integration specifications, comprehensive financial modelling of delivery options, and the creation of robust policy and governance frameworks. Key achievements include delivering a board-endorsed health-monitoring business case for firefighters, modernising welfare-fund governance within a Defence Organization, and streamlining digital records management processes.

Combining leadership and collaborative strength, this individual frequently mentors cross-functional teams, facilitates workshops, and bridges the gap between business stakeholders and technical vendors. Their adaptability across government, emergency services, defence, and consulting sectors underscores a capability to thrive in ambiguous settings, mitigate risk, and ensure successful adoption of change. Organisations seeking a results-oriented Senior Business Analyst or Change Manager will benefit from their proven ability to harmonise strategy, people, and technology for lasting impact.