Senior Business Analyst

Candidate Description

With over a decade of progressive experience, this seasoned Business Analyst excels at driving digital transformation across ERP, CRM and data-centric initiatives. Skilled in Microsoft Dynamics 365, SharePoint Online and the wider Microsoft 365 ecosystem, they leverage strong analytical abilities and cross-functional collaboration to refine processes, reduce costs and maximise stakeholder value across public-sector, not-for-profit and commercial environments.

Demonstrating deep technical acumen, they have delivered Dynamics 365 Finance & Operations invoice-automation solutions for a Veterans Organization, engineered interface builds for a Public Safety Agency's Ethical Standards Database, and orchestrated data-warehouse roadmaps for a Consulting Firm's clients such as a Logistics Company and an Energy Provider. Proficient with Agile, Scrum and DevOps practices, they routinely craft detailed user stories, manage CI/CD pipelines and produce comprehensive testing artefacts to ensure quality and rapid delivery.

Adaptable and consultative, this professional partners effectively with C-suite executives, developers and end users alike, guiding workshops, mentoring teams and facilitating change. Their blend of strategic vision, hands-on configuration expertise and commitment to continuous improvement positions them as a valuable asset for organisations seeking to optimise technology investments and accelerate business outcomes.