Senior Business Analyst

Candidate Description

Combining senior business analysis with project delivery and commercial insight, the candidate brings 15 years of experience across technology, financial services, telecommunications, utilities, education, transport and retail. They have supported major organisations, including a major bank, an energy company, a telecommunications company, a transport agency and a technology company. Their expertise spans requirements elicitation, infrastructure and cloud migration, identity and access management, data governance and enterprise application change. At a major bank, their work supports a VMware Cloud on AWS migration programme covering more than 10,000 servers. They combine analytical depth with practical stakeholder management, vendor coordination and a strong understanding of security and regulatory requirements. A BSc in Computer Science from a university underpins their experience, complemented by additional honorary/master-level subjects in database modelling, warehousing, ETL and artificial intelligence completed in 2014.

Data-led decision-making is a defining strength, demonstrated through hands-on use of Excel, Power BI, Active Directory and Azure Active Directory across complex transformation programmes. At a transport agency, they helped achieve a 100% migration success rate for approximately 20,000 Office 365 mailboxes within two months and reduced Office 365 E1 licence costs by 10%. At a telecommunications company, their application analysis secured agreement to decommission 2,590 of 4,000 licensed applications, producing savings of up to $5 million annually. Their delivery approach includes Agile and Scrum practices, user stories, requirements traceability, test planning, defect coordination and service-transition planning. Further technical development includes training through an online learning platform in SQL development covering SSRS, SSIS, SSAS, T-SQL and data warehousing; UiPath robotic process automation; Architecting Microsoft Azure Solutions, 70-535; and Tableau 10 A-Z Hands-On Tableau Training on Data Science. They have also applied Tableau, Google Analytics and Piwik Analytics to product analysis and employee-engagement improvements, including an intranet redesign at a technology company that 95% of surveyed users found more user-friendly.

Their broader value lies in connecting business priorities, technical delivery and sustained operational improvement. They have led technical teams, supported Business Solution Analysts, assigned BA and QA tasks, and provided peer training and knowledge transfer. Experience across banking, utilities, government and telecommunications enables them to adapt quickly to different operating models, stakeholder groups and compliance needs. Earlier business-development leadership adds a commercial perspective, including account analysis that contributed to a 20% revenue increase for a telecommunications business centre. Recognition from technology companies, a customer experience services company, a telecommunications services company and a sales and marketing company reflects contributions across analysis, customer service and sales performance. As an Australian citizen based in Sydney and available in two weeks, they offer employers a versatile senior analyst who can translate complex requirements into coordinated, commercially informed delivery.