Senior Project Lead – Dynamics 365 (ERP & CRM)

Candidate Description

With more than two decades delivering enterprise technology change, this professional excels in guiding organisations through complex Dynamics 365 Finance & Operations and Customer Engagement transformations. Operating primarily from Brisbane, they have driven outcomes across manufacturing, government, professional services and not-for-profit sectors, leveraging a solid grounding in organisational change, governance and stakeholder engagement.

Their technical acumen is demonstrated through hands-on leadership of full-lifecycle implementations, data-migration programmes and integration work-streams. Proficient in Agile, PRINCE2 and DevOps practices, they have steered cross-functional teams to deliver Dynamics 365 CRM replacements for a Professional Association, orchestrated AX12 integrations for a Heavy Equipment Supplier and coordinated multi-module F&O initiatives at a Consulting Firm. Strengths span solution design, risk management, process mapping and the cultivation of high-performing teams that consistently meet demanding delivery timelines.

Combining strategic vision with pragmatic execution, they mentor consultants, champion continuous improvement and foster collaboration between business and technical stakeholders. Adept at adapting to varied domains—from publishing at a Publishing House to large-scale SAP programmes at an Energy Company—they offer a proven ability to translate intent into positive, sustainable change. Their track record positions them as a versatile leader capable of unlocking value and guiding organisations through digitally driven growth.