Project Manager

Candidate Description

Bringing more than 20 years of commercial experience, the candidate is a project manager with a strong record of delivering ERP, CRM, financial systems and infrastructure initiatives. Their experience spans not-for-profit organisations, wholesale distribution, financial services, government, construction, property and mining. Core platform expertise includes Microsoft Dynamics GP, Microsoft Dynamics NAV, Dynamics 365 Customer Engagement and Infor SunSystems, supplemented by verified profile experience with Dynamics 365 Finance & Operations. They combine business analysis, stakeholder engagement and vendor management with disciplined planning, budgeting and resource coordination. At a nonprofit organization, a wholesale distributor and a technology consulting firm, they have managed complex systems changes across local, national and international operations. Strong customer service and a practical, analytical approach underpin their ability to build credibility and work to demanding deadlines.

Complex implementations and integrations are a defining strength of their delivery experience. At a nonprofit organization, they delivered Microsoft Dynamics GP 2018 on time and under budget, managed HR3 payroll and HR integration, and led the Dynamics 365 CRM implementation through go-live. They also managed migration of approximately 500,000 Microsoft Access records using ScribeSoft, alongside requirements reassessment, user acceptance testing and cutover. At a wholesale distributor, their portfolio included NAV 2009 SP1, cloud-based Phocas reporting, EDI, sales mobility, Microsoft Exchange and organisation-wide workplace technology deployments. Their technology consulting projects included an Asia Pacific Infor SunSystems rollout and a credit union implementation covering financials, eProcurement and business intelligence delivered in three phases over six months. PRINCE2 Practitioner credentials and experience with Waterfall delivery support their structured approach to scope, quality, documentation and governance.

A lead-by-example team leader, they bring together internal teams, external vendors, consultants and executive stakeholders around shared delivery objectives. Their experience includes developing business cases for Board approval, facilitating workshops, supporting training and coordinating multiple simultaneous projects. Business ownership at an e-commerce retailer adds hands-on e-commerce, website and social media management experience, with the business recognised as a finalist in a local business awards program in 2016, 2017 and 2019. Their academic background includes a Bachelor of Commerce in Information Systems and Business Management from a university in South Africa and a Bachelor of Arts in History and Political Studies from a university in South Africa. Additional credentials include Microsoft Certified Systems Engineer (MCSE), CompTIA Network+ and CompTIA A+, alongside membership in a professional computer society. They offer employers a versatile combination of enterprise systems delivery, commercial awareness, technical breadth and collaborative leadership.