Senior Project Manager / Delivery Lead

Candidate Description

With more than 12 years steering strategic technology and business-transformation programmes, this senior project manager excels in delivering Microsoft Dynamics 365, Salesforce and integration-platform initiatives across construction, logistics, manufacturing and retail sectors. Leveraging a firm command of Dynamics 365 Finance & Operations and Customer Engagement, they blend deep technical insight with pragmatic leadership to drive enterprise change. Their approach is underpinned by strong analytical skills, stakeholder engagement acumen and the versatility to move fluidly between Agile and Waterfall environments.

Technically adept, this professional has orchestrated complex data-migration, EDI, and Boomi/MuleSoft integration workstreams, while also administering Azure DevOps, SharePoint Online, Power BI, JIRA and Confluence toolsets. They have delivered multimillion-dollar ERP migrations, implemented OCR automation, and improved customer lifecycle management programmes—achievements that include onboarding 100 B2B customers to digital channels in just four months and lifting customer-satisfaction ratings by 50 percent. Their hands-on governance extends from risk assessment and financial management to vendor negotiation, ensuring scope, budget and quality targets are consistently met.

Combining MBA-level business acumen with certifications in SAFe, PRINCE II and PMI disciplines, they foster high-performing, cross-functional teams and mentor junior staff in best-practice delivery. Experience leading geographically dispersed teams and interacting with C-suite stakeholders showcases adaptability and cultural fluency. Ultimately, they deliver measurable value by aligning technology roadmaps with organisational strategy, mitigating risk and championing continuous improvement across the project lifecycle.