Program Delivery Lead – Dynamics 365 Insight / Sales

Candidate Description

With more than two decades orchestrating Microsoft-centric transformations, this delivery leader combines strategic programme management with deep Dynamics 365 expertise to drive enterprise modernisation. They have shepherded initiatives across aged care, education, professional services and the member-based sector, leveraging a robust command of Azure, Power Platform and human-centred design to align technology outcomes with stakeholder value. Their career showcases a rare blend of commercial acumen, technical insight and people-first leadership.

Adept at guiding cross-functional squads, their technical acumen spans end-to-end Dynamics CRM implementations, complex data migrations, .Net integration frameworks and cloud enablement on Azure. They have authored board-level business cases, executed SAFe and Scrum delivery at scale and managed vendor ecosystems through rigorous governance. Key accomplishments include securing board approval for a Professional Association's platform modernisation, integrating clinical, ERP and building-management systems for an Aged Care Provider, and delivering higher-education portals at a Technology Provider.

This professional excels at motivating teams, mentoring junior talent and fostering collaborative communities of practice that continuously elevate delivery standards. Adaptable across greenfield and legacy environments, they couple strong stakeholder engagement with risk-aware planning to ensure programmes land on time and on budget. Their combination of leadership, technical credibility and commitment to continuous improvement positions them as a catalyst for digital transformation and sustained business value.