Program Change Lead – Dynamics 365 Finance & Operations

Candidate Description

A seasoned Change and Program Management professional with over 20 years of experience driving enterprise-wide transformation across healthcare, government, higher education and financial services. Leveraging deep expertise in Microsoft Dynamics 365, PRINCE II and PROSCI-based change, they excel at orchestrating complex ERP, process and cultural shifts for organisations such as a Healthcare Organization, a Law Enforcement Agency, a Higher Education Institution and a Consulting Firm. Their breadth of knowledge spans procurement, supply chain, finance and stakeholder engagement across geographically dispersed workforces.

Their technical acumen is demonstrated through successful leadership of Dynamics 365 Finance & Operations roll-outs, development of multi-channel training portals on SharePoint and Workday, and data-driven readiness assessments using Power BI insights. Adept at Agile and Waterfall delivery, they have crafted change strategies for a AUD 1.5 b policing modernisation program, built university-wide change practices from the ground up, and managed global finance system restructures covering 60 international sites. Key achievements include establishing Change Agent Networks, devising impactful program branding and negotiating favourable vendor contracts that safeguarded budgets and timelines.

Blending strategic vision with hands-on execution, this individual mentors cross-functional teams, influences C-suite stakeholders and adapts rapidly to diverse regulatory and cultural environments. Their ability to translate complex technology initiatives into clear, engaging narratives ensures high adoption rates and tangible business benefits. Continually focused on value realisation, they bring a rare combination of leadership, analytical rigour and empathetic communication that consistently delivers transformative results for large-scale programmes.