Program Architect – Azure & AI

Candidate Description

With more than 17 years leading enterprise architecture and engineering initiatives, this professional excels at driving digital transformation across government, utilities, retail, and enterprise sectors. Adept at crafting future-proof roadmaps, they bring deep expertise in Azure, Dynamics 365, Power Platform, and cloud services, underpinned by solid foundations in .NET and data governance. Their track record spans organisations such as a Government Agency, another Government Agency, a Utility Company and Retail Brands, where they have consistently aligned technology strategy with business objectives.

Leveraging advanced skills in Azure Integration Services, Azure Logic Apps, MuleSoft and RESTful API design, they have delivered scalable microservice and AI-enabled solutions, including retrieval-augmented generation pipelines with Azure AI Search. Key achievements include deploying an Azure IoT ecosystem that cut unplanned incidents by 25 % at a Utility Company, implementing API-first governance at a Government Agency, and migrating critical retail workloads to a Cloud Platform. Experienced in Agile, DevOps and CI/CD, they steward full SDLC delivery from requirements through release while assuring compliance with government standards.

A collaborative leader and mentor, they have guided cross-functional teams through complex cloud migrations, contact-centre modernisations and enterprise CRM roll-outs. Stakeholders value their ability to translate technical trade-offs into clear operational guidance, foster data-driven decision making, and embed rigorous governance frameworks. Combining TOGAF, PRINCE2 and Scrum expertise with hands-on technical depth, they offer a compelling blend of strategic vision and executional excellence that accelerates organisational value.