Product Manager – Dynamics 365

Candidate Description

With two decades of delivering enterprise-scale solutions, this professional excels at guiding major technology platforms from concept through to successful adoption within telecommunications, construction and utilities environments. Adept at navigating complex organisational landscapes, they draw on deep expertise in Field Services, document management and major technology platforms to translate business challenges into scalable, user-centric digital solutions, all while fostering strong stakeholder alignment.

Their technical acumen is evidenced by hands-on leadership of multi-million-dollar programs, the configuration of data structures, and the orchestration of end-to-end Agile delivery using Azure DevOps, Jira and CI/CD practices. Notable achievements include a 48 % reduction in payment-claim rejections for a Telecommunications Company, a statewide technology rollout supporting telecommunications upgrades, and an 80 % efficiency gain in subcontractor onboarding through automation and process re-engineering.

Blending strategic vision with a collaborative mindset, they have mentored cross-functional teams, championed change-management initiatives, and spearheaded diversity and inclusion programmes recognised with national awards. Their ability to balance technical feasibility with commercial priorities positions them as a valuable product leader capable of driving transformation and delivering measurable business value.