Principle Functional Architect – Power Platform & Dynamics 365

Candidate Description

With over twelve years immersed in Microsoft Dynamics 365 and Power Platform, this professional blends deep functional architecture expertise with a strong consulting pedigree across public-sector, healthcare and financial-services environments. Equipped with an MBA and an engineer’s analytical mindset, they have mastered core modules such as Sales, Customer Service and Marketing while navigating diverse delivery frameworks from SDLC to SAFe. Clients benefit from their ability to quickly distil requirements, craft prototypes and translate complex needs into scalable, low-code solutions.

Technically, they excel in configuring Dynamics 365 Customer Engagement, orchestrating Power Apps, Power Automate and AI Builder capabilities, and integrating surrounding systems through Azure services, SQL and SSRS. Engagements often see them steering Agile ceremonies, managing Azure DevOps backlogs and assuring quality via automated and UAT testing cycles. Recent engagements include leading Dynamics 365 roll-outs for Victorian Government agencies and optimising CRM workloads for a major health insurer, consistently delivering high-value outcomes and robust governance.

Beyond technical mastery, they foster collaboration, mentor cross-functional teams and support presales pursuits with compelling solution demonstrations. Adaptable to evolving business contexts, they navigate regulatory demands, tight timelines and multi-vendor landscapes with composure. Organisations seeking a seasoned Dynamics 365 leader who marries strategic insight with hands-on delivery will find decisive value in this individual’s track record and forward-thinking approach.