Principal Consultant/ Program Manager FinOps

Candidate Description

With more than 25 years transforming organisations across financial services, government, education and the not-for-profit sector, this seasoned Principal Consultant excels in steering large-scale change, project and programme portfolios. Leveraging deep expertise in Microsoft Dynamics 365 Finance & Operations, Oracle and Salesforce platforms, they craft pragmatic strategies and roadmaps that align technology investment with business value. Known for fostering strong executive relationships, they translate complex requirements into actionable delivery plans while maintaining a relentless focus on stakeholder engagement and organisational change.

Their technical acumen is evident in the successful delivery of Dynamics 365 ERP for a Food Company, multi-project Microsoft Dynamics Finance and CRM programmes for a Health Network, and award-winning ServiceNow and ITSM transformations at a Mining Company. Adept at Agile, SAFe and PRINCE2 frameworks, they oversee end-to-end project governance, resource planning, vendor management and financial control, consistently achieving on-time, on-budget outcomes. Additional highlights include orchestrating a Financial Institution’s AML technology stream, implementing Salesforce across a Telecommunications Company's sales operations and modernising an Academic Institution’s enterprise service-delivery environment.

A collaborative leader and mentor, they build high-performing, multidisciplinary teams, instilling a culture of continuous improvement and knowledge sharing. Their background in software development enhances their credibility when guiding technical teams, while an MBA underpins commercial rigour in investment and benefits management. Adaptable across industries—Consulting, Telecommunications, Healthcare, Entertainment and Government—they offer a compelling mix of strategic vision, delivery excellence and change-leadership capability that drives sustainable business outcomes.