Practice Manager – Microsoft Business Applications

Candidate Description

Guiding large-scale digital transformations for over 16 years, this practice-level leader excels in delivering Microsoft Dynamics 365 and Power Platform solutions across government, healthcare, telecommunications and corporate sectors. Adept at steering cross-functional teams, they combine strategic insight with hands-on delivery expertise to realise complex technology programmes using both Agile and Waterfall approaches. Their breadth spans CRM modernisation, low-code application development and enterprise integrations, underpinned by sharp analytical and stakeholder-management skills.

Demonstrating robust technical acumen, they have overseen the successful implementation of 73 enterprise and government applications within 2.5 years at a Technology Company, leveraging Dynamics 365, Canvas Apps, Power Automate and robust integration patterns. Their portfolio includes nationwide clinical-application rollouts for a Healthcare Organization aligned to HL7/FHIR standards, a legacy system decommissioning programme and multi-vendor, multi-time-zone delivery models. Skilled in JIRA, Confluence, Trello and Azure-aligned governance frameworks, they drive full-lifecycle initiatives encompassing solution design, data migration, risk control and financial stewardship.

As a collaborative and empowering leader, they have grown practices from three to twenty-plus specialists, fostered high-trust cultures and mentored project and programme managers at a Government Agency and other organisations. Equally comfortable engaging C-suite stakeholders, government boards and technical teams, they champion change management and user adoption to secure lasting value. This blend of strategic leadership, delivery rigour and technical depth positions them as a catalyst for organisations seeking to maximise return on digital-application investments.