National Functional Lead / Solution Architect

Candidate Description

With over 18 years navigating consulting, media, manufacturing and professional-services sectors, this Solution Architect excels in driving a Major Software Suite and Power Platform transformations that elevate customer engagement and operational efficiency. They bring deep expertise across Sales, Marketing, Customer Service and Business Central, paired with a solid grounding in ERP, e-commerce and web technologies. Adept at stakeholder engagement and business process modelling, this professional combines analytical acuity with a commitment to quality delivery.

Their technical acumen is demonstrated through hands-on configuration of entities, business rules, workflows and Power Automate flows, as well as integrations with platforms such as a Major Advertising Platform and a Sales Platform. Experienced in Agile-Scrum and Waterfall environments, they have authored functional designs, steered end-to-end testing, and provided train-the-trainer programs for end users. Key achievements include leading nationwide Field Service rollouts for a Consulting Firm and delivering media-centric CRM-Advertising Platform integrations for a Media Company.

A proven leader, they mentor consultants, coordinate cross-functional delivery teams and support pre-sales solution architecture that wins new business. Their adaptability spans greenfield implementations, complex upgrades and multi-system integrations, consistently ensuring alignment with best practices and organisational goals. This blend of leadership, technical depth and consultative finesse positions them as a high-value asset for organisations seeking to maximise the cloud ecosystem.