MS Dynamics 365 & PowerApps Lead Consultant

Candidate Description

With over fifteen years in information technology and eight years delivering solutions within the Australian market, this professional specializes in Microsoft Dynamics 365, the Power Platform and Azure DevOps to drive enterprise-wide digital transformation. They have navigated diverse sectors—including government, finance, retail and professional services—leveraging deep knowledge of Dynamics 365 Customer Engagement modules, Power Apps, Power Automate and SharePoint Online. Analytical by nature, they pair strong stakeholder management skills with a track record of translating complex requirements into scalable solution architectures.

Demonstrating extensive technical acumen, they have orchestrated multiple CRM upgrade programmes, engineered complex customisations, and executed data migration strategies using SSRS, Power BI, plugins and Azure DevOps CI/CD pipelines. Key achievements include leading a Regulatory Agency's migration from Dynamics CRM 2016 to Dynamics 365, delivering Salesforce-to-Dynamics migrations at a Financial Services Provider, and implementing Field Services mobility solutions for Consulting Firm clients. Adept at Agile and SAFe methodologies, they routinely craft user stories, PBIs and test artefacts in both Azure DevOps and JIRA while ensuring full SDLC compliance.

Beyond hands-on solution delivery, this individual adds value through leadership and mentorship—guiding functional consultants, coordinating cross-disciplinary teams and championing best-practice documentation standards. Their adaptability across sectors such as government, banking, education and retail underscores a versatility that accelerates project success and user adoption. Combining deep technical skills, refined business analysis capability and strong communication, they consistently deliver high-quality, future-proof Dynamics and Power Platform solutions for complex organisational needs.