Microsoft Practice Manager – Business Central

Candidate Description

Marked by a record of practice transformation, this customer-centric Practice Manager brings over 15 years of ERP leadership across Microsoft Dynamics 365 Business Central and NAV. Navigating consulting, manufacturing, government, and financial-services sectors, they excel at scaling teams, driving customer acquisition, and maintaining near-perfect client retention. Their strong rapport with C-suite stakeholders and fluency in executive reporting underpin consistent practice profitability and expansion.

Adept at orchestrating full ERP lifecycles, they demonstrate expertise in resource forecasting, governance frameworks, and quality assurance. Key achievements include growing a Consulting Firm's customer base from 23 to 50 while delivering 49 incremental projects, and instituting SLA/KPI transparency at a Technology Company to curb overruns. Their toolkit spans business-process change, stakeholder management, and training programs that accelerate adoption and reduce escalations.

Combining strategic vision with hands-on leadership, this professional recruits, mentors, and inspires high-performing consulting teams, fostering cultures of continuous improvement. Their adaptability across regulated and fast-growth environments, coupled with a proven ability to align delivery with commercial goals, positions them as a valuable catalyst for digital transformation and long-term enterprise success.