Microsoft Dynamics 365 Program Test Manager

Candidate Description

A seasoned Program Test Manager with over 14 years of experience spearheading quality assurance and automation across ERP, CRM and digital transformation programmes. This professional combines deep expertise in Microsoft Dynamics 365 Finance & Operations, Salesforce and SAP Hybris with strong domain knowledge in finance, supply chain and insurance, having driven large-scale rollouts for major retailers and insurance companies. Their background spans on-shore and off-shore delivery models, and international assignments in Australia, the USA and India.

Their technical acumen is evidenced by hands-on leadership of CI/CD-enabled test automation frameworks using Azure DevOps, Jenkins, IBM UCD, Selenium, ReadyAPI, Appium and UFT. Adept at defining end-to-end test strategies (SIT, E2E, UAT, performance, security), they have orchestrated 200+ complex integrations, governed data migration frameworks and instituted risk-based quality metrics across Agile, Iterative and Waterfall methodologies. Key achievements include replacing PeopleSoft Finance with Dynamics 365 at a major retailer, engineering a loyalty real-time analytics platform, and reducing regression execution times by up to 80 % through continuous testing initiatives.

Combining strategic oversight with hands-on delivery, this professional excels at building high-performing multi-disciplinary teams, mentoring talent and engaging C-level stakeholders to mitigate risk and accelerate value. Their adaptability across retail, e-commerce, consulting and financial services sectors, coupled with a track record of award-winning performance, positions them as a catalyst for quality-led digital transformation and sustained business growth.