Microsoft Dynamics 365 CE Functional Consultant

Candidate Description

With over five years navigating Dynamics 365 ecosystems, this professional excels in translating complex operational requirements into robust Microsoft business applications. Their career spans functional consulting, application support and database administration within an Automotive Service Provider, complemented by early development experience at a Technology Company. Leveraging strong analytical aptitude and cross-module exposure to Customer Service, Field Service and Sales, they consistently drive solution value for automotive and related sectors.

Adept at Power Platform configuration, Azure DevOps pipeline management and low-code automation, they have overseen enhancements ranging from workflow optimisation in Power Automate to data quality initiatives leveraging SQL and .Net. Hands-on support experience under ITIL frameworks enables rapid incident resolution, while Agile delivery methods ensure continuous feedback loops with business stakeholders. Key outcomes include stabilising production environments, refining knowledge bases and progressing internally to lead functional roles.

Collaborative and growth-oriented, they mentor peers, champion clear documentation practices and adapt quickly to evolving project scopes. Their blend of technical depth, stakeholder engagement and solution governance positions them to deliver scalable digital transformation initiatives in organisations seeking to maximise the Microsoft Dynamics and Power Platform stack.