Microsoft AX Dynamics Functional Consultant

Candidate Description

A seasoned Functional Consultant and heavy-equipment specialist, this professional brings over two decades of end-to-end experience spanning technical service, operations, sales leadership and ERP transformation within a Heavy Equipment Manufacturer. Leveraging deep domain knowledge in mining and manufacturing, they excel at translating complex business processes into scalable solutions on Microsoft Dynamics AX/Annata and Dynamics 365 Finance & Operations platforms. Their comprehensive background across inventory, service management and finance modules is underpinned by robust stakeholder engagement and change-management capabilities.

Their technical acumen is demonstrated through successful delivery of the company's OneView ERP programme, where they conducted detailed gap analysis, configured project and service modules, led UAT cycles and provided nationwide training. Proficient in SAP, Citrix Virtual Apps and legacy Fujitsu mainframe environments, this professional integrates modern best practices such as structured requirement gathering, workshop facilitation and functional documentation to drive adoption and operational excellence. Key achievements include orchestrating a national Dynamics AX go-live on schedule, maintaining a monthly parts revenue stream exceeding AUD 10 million during system transition and creating standard training assets adopted globally.

Combining leadership experience as a regional sales manager and customer support manager with hands-on functional consulting, they adapt seamlessly to evolving challenges and multidisciplinary teams. They are recognised for mentoring staff, fostering collaboration between IT and business units and maintaining sharp focus on customer value. Organisations seeking a pragmatic, results-oriented ERP leader with in-depth knowledge of heavy-equipment distribution and mining operations will find substantial benefit in their capability to bridge strategic objectives with practical system solutions.