Lead QA

Candidate Description

With over 19 years navigating complex enterprise landscapes, this senior QA leader and program manager specialises in quality assurance governance and Microsoft Dynamics 365 project delivery. They have steered testing portfolios across Australia, the USA, the UK and APAC, bringing deep expertise in Azure, Power Platform, Dynamics 365 Customer Engagement and SAP S/4 HANA while working for organisations such as a Consulting Firm, an Energy Company, a Payment Systems Company and a Software Company. Adept at aligning test strategy with business objectives, they excel across healthcare, energy, government, telecommunications and retail sectors.

Their technical acumen is demonstrated through hands-on leadership of end-to-end test lifecycles, encompassing strategy, estimation, automation and non-functional validation. Skilled in tools such as Azure DevOps, Selenium, Postman, SoapUI and Uptrends, they have implemented shift-left practices, CI/CD-enabled automation frameworks and robust defect-triage models that consistently reduce defect leakage and accelerate release cycles. Key achievements include enterprise-wide test-strategy roll-outs for a Healthcare Provider and the Telecommunications Industry Ombudsman, introduction of reusable automation assets that cut regression effort by 40%, and award-winning delivery quality recognised by Software Company executive leadership.

An engaging leader and mentor, this professional has guided geographically dispersed teams across multi-vendor programmes, fostering collaboration with architects, developers and business stakeholders to ensure timely, high-quality outcomes. Their resilience and data-driven approach enable continuous improvement of QA processes, while their cross-industry exposure equips them to adapt rapidly to new domains and regulatory environments. Organisations seeking a strategic yet hands-on QA champion will benefit from their proven ability to embed quality culture, modernise testing practices and deliver confident, risk-mitigated releases at scale.