Junior Functional Consultant

Candidate Description

A proactive Functional Consultant with hands-on experience configuring and deploying Microsoft Dynamics 365 Customer Engagement solutions and the broader Power Platform. With exposure across presales, delivery, and support at a Technology Consulting Firm, they combine technical competence in Power Apps, Power Automate, and Power BI with strong stakeholder-facing skills to translate requirements into high-impact business applications. Their background spans retail and telecommunications environments, reinforced by a BSc in Computer Science from an Educational Institution.

Their technical acumen is demonstrated through certifications such as MB-220, MB-230, and MB-900, and through practical delivery of customised Dynamics 365 Sales & Marketing modules, automated workflows, and data-driven dashboards. Adept at C#, JavaScript, and SQL, they are comfortable performing configurations, documentation, and UAT coordination using JIRA and other Agile practices. Key achievements include contributing to proof-of-concepts that secured new client projects and streamlining business processes with low-code solutions.

Combining mentoring experience with collaborative project delivery, this professional fosters a positive team culture and readily adapts to evolving client needs. Their analytical approach, UI/UX awareness, and solid programming foundation position them to add value across the full solution life-cycle, driving digital transformation for organisations leveraging Dynamics 365 and the Microsoft Power Platform.