IT Systems Admin Finance Operations

Candidate Description

With a decade of progressive experience in service desk leadership and systems administration, this professional excels at driving technology support within construction and government environments. Leveraging deep knowledge of a Major Technology Company's ecosystems—including Dynamics AX, Office 365 and System Center Configuration Manager—they combine process improvement acumen with hands-on technical expertise to deliver reliable, customer-focused IT services.

Their technical acumen is evident through successful delivery of large-scale Windows 10 SOE roll-outs, Exchange to Office 365 migrations and fully automated iPad application deployments via AirWatch. Adept at incident, problem and change management under ITIL principles, they have implemented ITSM platforms, managed a Security Company and a Network Device Company's network devices and administered diverse SaaS licensing portfolios, consistently enhancing operational efficiency and user satisfaction.

Combining strong people leadership with vendor and stakeholder management skills, they mentor cross-functional teams, balance project delivery with daily support and maintain high service standards in fast-moving settings. Their adaptability across construction, local government and sporting organisations underscores a versatile, results-oriented approach that adds tangible value to any enterprise seeking robust and responsive IT support capabilities.