IT Project Manager

Candidate Description

With a robust blend of project leadership and technical depth, this professional leverages over five years of experience delivering cloud and ERP transformations for organizations such as a Major Retailer and a Healthcare Company. Their background spans Microsoft Dynamics 365, AWS and Azure ecosystems, underscored by strong business-analysis capabilities and a talent for bridging strategic objectives with practical technology solutions. Certified in PMP and CSM, they excel at guiding cross-functional teams through the full SDLC, from requirements discovery to post-go-live support.

Adept at Agile, Scrum and Waterfall methodologies, they have directed end-to-end implementations of Dynamics 365 ERP & CRM, architected secure AWS web applications and executed complex data-migration and UAT programmes. Their toolkit includes Azure DevOps, Jira, Confluence, Power Platform, Power BI and a modern web stack (HTML, JavaScript, Python and SQL). Key achievements include launching a 3D Product Configurator that elevated customer engagement and instituting vendor-performance frameworks that accelerated issue resolution during enterprise deployments.

Demonstrating a collaborative leadership style, they cultivate transparent stakeholder communication, mentor multidisciplinary teams and embed change-management best practices to maximise user adoption. Their ability to pivot between strategic planning and hands-on problem solving makes them a valuable catalyst for organizations pursuing digital transformation and operational excellence.