IT Manager

Candidate Description

Driving digital transformation across retail, manufacturing and pharmaceutical sectors, this technology-focused evangelist brings over 18 years of deep expertise in Dynamics 365 Business Central and its predecessors. Adept at both on-premise and cloud deployments, they combine strong C/AL-AL development skills with end-to-end ERP implementation experience spanning finance, inventory, warehouse, HR/payroll and distribution processes. Their exposure to clients in Australia, the USA, Singapore, Germany and the UK underscores an ability to navigate diverse regulatory and operational landscapes.

Their technical acumen is demonstrated through successful upgrades of NAV2017/2018 to Business Central, complex data migrations, SSRS/SSIS-based reporting solutions and EDI integrations with retailers such as a Major Retailer, another Major Retailer, a Large Retailer and a Discount Supermarket. Acting variously as Technical Lead, Business Analyst and Developer, they have authored FRDs, TDDs and code-merged extensive custom object sets while coordinating multi-disciplinary teams. Notable achievements include leading a six-developer team for a Sydney pharmaceutical manufacturer’s upgrade and rolling out NAV2017 across 275 stores pan-India.

Combining leadership with hands-on delivery, this professional mentors clients and colleagues alike, delivering user training, post-go-live support and continuous improvement initiatives. Their blend of strategic oversight, meticulous documentation and cross-functional collaboration ensures solutions align with business goals while remaining technically robust. Versatile and committed, they stand out as a valuable asset for organisations seeking to maximise ROI from Microsoft Dynamics platforms and related BI and integration technologies.