IT Business Analyst – Supply Chain & Manufacturing

Candidate Description

With over 15 years of success optimising complex supply chain and manufacturing environments, this professional blends deep Dynamics 365 expertise with proven integration leadership. Adept across inventory, procurement, manufacturing and warehouse modules, they have driven ERP transformations for organisations such as a Major Retailer, a Footwear Brand and an Environmental Organization, consistently aligning technology with strategic business goals. Their analytical mindset and stakeholder-centric approach underpin robust requirement gathering, process re-engineering and change management that deliver measurable efficiency gains.

Adept at middleware platforms, Azure cloud services and the wider Power Platform, they architect seamless data flows between Dynamics 365, legacy ERPs and modern e-commerce solutions. Key achievements include delivering a real-time D365 F&O SCM integration for a Precious Metals Company, spearheading an E-commerce Platform and 3PL connectivity that unified omni-channel inventory for a Footwear Brand, and orchestrating an Azure and SharePoint Online rollout that standardised document governance for an Environmental Organization. Their toolkit spans API design, SQL and Power BI analytics, comprehensive testing (automation, UAT, performance) and SDLC/Agile delivery.

Collaborative and adaptable, they have led cross-functional teams, mentored end-users and coordinated external vendors across Australia, the Middle East and South-Asia. Their dual Master's degrees in Information Systems and Business Administration, complemented by Dynamics certifications, position them as a strategic partner capable of bridging technical and commercial objectives. Whether steering greenfield ERP projects or enhancing post-go-live performance, they reliably deliver scalable solutions that elevate operational performance and support sustained organisational growth.