Head of Technology

Candidate Description

Driving enterprise technology transformation across APAC, the candidate brings more than 12 years of experience spanning insurance, financial services, professional sport, retail and consulting. Their career includes Head of Technology at an insurance network, General Manager - Technology at a professional sports club and a financial services company, and Chief Information Officer at a fashion retailer. They combine enterprise architecture, technology strategy and commercial governance with hands-on oversight of cloud, infrastructure, cybersecurity and service delivery. Their platform experience includes Azure, Microsoft 365, Dynamics 365 Customer Engagement, Salesforce, Workday and NetSuite. A particular strength is consolidating acquisition-grown and fragmented technology environments into coherent operating models. They also develop enterprise data and AI roadmaps that connect adoption with governance and business ownership.

Their delivery record connects platform modernisation with measurable operational and commercial outcomes. At an insurance network, they consolidated six acquired entities onto a single Microsoft 365 tenancy and directed a broker-platform cloud transition with zero unplanned downtime, unlocking more than $200K in savings. They scaled Copilot and Claude adoption across 200 staff, reaching 60% monthly active use within two months while implementing recognized AI risk management framework-aligned controls. At a professional sports club, they delivered integrated Salesforce, Workday and enterprise identity capabilities alongside an Azure data roadmap that reduced analyst data-preparation time by approximately 60%. Their customer data platform supported campaigns that lifted membership by 15% year on year. At a fashion retailer, they delivered a Dynamics 365 CRM migration covering more than 350,000 customers two months ahead of schedule and $150K under budget.

Commercially minded leadership underpins their approach to technology investment, operating-model design and organisational capability. They have owned technology budgets of $5M at an insurance network and $15M at a financial services company, balancing ongoing operations with transformation priorities. Their leadership includes developing internal talent, recruiting senior engineering and product leaders, and building distributed delivery capacity across APAC. At a professional sports club, mentoring supported three internal promotions, while their work at a financial services company established offshore delivery hubs with more than 30 specialists. Their background also includes co-founding a technology consultancy, growing it to 10 staff and more than $3M in annual revenue, and delivering work for a property developer, a food-delivery platform, a fashion retailer and an advertising agency. Board and advisory appointments complement a value proposition centred on resilient operations, governed innovation and technology investment aligned to business outcomes.