Head of PMO – Dynamics 365 (ERP & CRM)

Candidate Description

A strategic transformation leader with over 15 years 3 experience, the candidate excels in orchestrating complex technology programmes across financial services, consulting, mining and public-sector environments. Adept at bridging people, process and technology, this professional has driven enterprise-wide rollouts of Microsoft Dynamics 365 Finance & Operations, Commerce, Customer Engagement and Azure-based solutions while stewarding multimillion-dollar budgets. The track record spans retail, banking, utilities, higher-education and not-for-profit sectors, consistently guiding stakeholders toward aligned visions and tangible outcomes.

Demonstrating deep technical and delivery acumen, the candidate has helmed agile squads, SAFe release trains and PMOs to bring high-value products to market. Proficient in Azure DevOps, Power Platform, .NET integration and large-scale data migration, this professional has delivered regulatory-grade solutions such as a major bank 3s Consumer Data Right platform and a major insurance provider 3s finance/POS modernisation. The hands-on leadership style balances robust governance with flexible frameworks, enabling on-time, on-budget delivery and accelerated value realisation.

Known for cultivating high-performing teams, the candidate coaches product owners, engineers and executives alike, fostering cultures of continuous improvement and customer-centric innovation. Whether rescuing failing ERP implementations, launching new revenue-generating products or uplifting organisational capability, this professional combines analytical rigour with empathetic stakeholder engagement. The result is sustained business agility and measurable impact for clients and employers seeking transformative change.