Head of IT

Candidate Description

With a blended background in IT management, ERP implementation and business process optimisation, this professional brings hands-on experience across FMCG, consulting, manufacturing and education sectors. They have successfully aligned technology initiatives with corporate strategies for organisations such as a Major Retailer, an Electronics Manufacturer, a Consulting Firm and an Educational Institution, demonstrating strong stakeholder engagement and change management capabilities. Their expertise spans Microsoft Dynamics 365 Business Central, NetSuite, SAP master data and EDI integrations, underpinned by solid analytical skills and a Bachelor of Commerce/Information Systems.

Adept at steering full-cycle ERP programmes, they have delivered cloud migrations, complex data conversions and bespoke customisations. Key achievements include leading a Major Retailer's transition from JIWA to Microsoft Dynamics 365 Business Central, clearing critical EDI IDOC backlogs at an Electronics Manufacturer, and migrating multi-year financial data into NetSuite for Consulting Firm clients. Their technical toolkit encompasses data migration strategy, master data management, custom forms and reporting, as well as scripting languages such as JavaScript and HTML. Engagements are executed within structured SDLC and agile frameworks, ensuring robust governance and timely delivery.

Known for collaborative leadership, they cultivate cross-functional relationships, mentor support teams and drive continuous improvement initiatives. Their adaptive approach has enabled them to thrive in dynamic environments, from rapid pandemic-related WFH roll-outs at an Educational Institution to ISO 27001 compliance projects for a Major Retailer. By bridging the gap between business vision and technological capability, they consistently deliver solutions that enhance operational efficiency, data integrity and user satisfaction.