Head of ICT

Candidate Description

A seasoned IT Manager with over 19 years of experience across manufacturing, FMCG and agriculture sectors, the candidate excels in leading enterprise-wide technology transformations. They possess deep expertise in Microsoft Dynamics 365 Finance & Operations, Azure and Microsoft 365 ecosystems, underpinned by a strong foundation in infrastructure, virtualisation and ERP optimisation. Adept at bridging business objectives with technical delivery, this professional is recognised for architecting robust processes spanning order-to-cash, procure-to-pay and finance functions.

Their technical acumen is demonstrated through the successful deployment of multi-million-dollar ERP programmes at a HVAC Manufacturer, an Agribusiness Group and a Confectionery Company. Leveraging skills in Microsoft Fabric, Power BI and SharePoint Online, they have built modern analytics and collaboration platforms that drive data-driven decision-making. Key achievements include managing a AUD 2.9 million Dynamics 365 rollout, establishing cloud-based phone and case-management systems with Zendesk, and delivering 99 % infrastructure uptime while halving support costs.

Combining strategic leadership with hands-on delivery, the candidate guides cross-functional teams, mentors staff and secures stakeholder buy-in through clear communication and change-management practices. Their adaptability across diverse industries, commitment to ITIL best practice and track record of budget stewardship position them as a valuable asset for organisations seeking transformative, business-aligned technology leadership.